Franchise - Bone & Biscuit Co.

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The the Bone & Biscuit Co. pet store franchise opportunity is a proven natural pet store franchise model that has an established brand, an exceptional product, a thriving market and continual franchisee support. Find out why you should join our pack today and become your neighbourhood pet food expert.

Founder Lee Drescher always had a clear vision: to provide a unique and trusted retail experience for discerning, health-conscious pet owners. Since opening the first location in 2008, the Bone & Biscuit Co. has continued to elevate the standards of pet retail by offering high-quality natural foods, thoughtfully selected products, and a commitment to education and community service. We carefully evaluate all ingredients, production techniques, and nutritional value before introducing any product into our assortment. Our product lines include top-quality raw, dry, and canned foods, a wide variety of natural treats, homeopathic supplements, artisan baked goods, pet apparel, and a curated selection of toys and essential care items.

Benefits Of Ownership

Owning a Bone & Biscuit Co. franchise means joining a purpose-driven brand with strong roots in Canadian communities. Our franchise partners benefit from:

• A proven and differentiated natural pet retail concept
• Canadian-owned brand with strong market alignment
• Established business systems and support
• Access to top tier locations through trusted real estate relationships
• Demonstrated track record of profitable stores across the country
• Long-standing supplier relationships offering exclusive products and strong margins
• Strategic marketing programs tailored to drive local engagement and loyalty
• A meaningful opportunity to contribute to pet health and wellbeing in your community

The Bone & Biscuit Co. is more than a pet store—it’s a growing network of passionate owners who are building lasting legacies in the communities they serve.

The Cat's Out Of The Bag

Hear what our Bone & Biscuit franchisees have to say

Owning a the Bone and Biscuit has been an awesome opportunity for our entire family. It is hard work but very rewarding. We now have so much more flexibility and are happy to be living the lifestyle we were hoping for. To be able to combine our passion with our work is amazing and we get to meet so many great people in our local community. We really enjoy being small business owners and having the support of a larger organization behind us has been incredibly helpful.

Jay & Karen, Bone & BiscuitNewport Village & Cottonwood

Our experience with the Bone & Biscuit Co. has been nothing short of exceptional. Everyone at their office is incredibly helpful and truly hands-on when needed. From the very beginning, we felt supported, heard, and genuinely cared for. The team goes above and beyond to guide you, celebrate your wins, and stand beside you through challenges. There is a true sense of family and partnership that makes you feel confident you’re never doing this alone. We are so grateful to be part of the the Bone & Biscuit community and couldn’t imagine a better group to grow with.

Sunil & Jas, Bone & BiscuitThe Well and Kleinburg

Opening a Bone & Biscuit aligned perfectly with our values. The support from head office, combined with the ability to build a business and community I’m passionate about, has made this an incredibly rewarding experience.

Flora Cheung, Bone & BiscuitPort Credit

Immaculately clean store, well lit and tastefully designed.

- Bryan Sargeant

Have Questions? We Have Answers

Check out our frequently asked questions

Investment Overview

The total estimated investment to open a Bone & Biscuit franchise is approximately $450,000 to $550,000, depending on store size and location.
This includes two key components:

1. Store Buildout: Covers everything needed to open your doors — leasehold improvements, custom millwork, lighting, signage, POS system, freezers, and more.

2. Franchise Package & Opening Capital: Includes the $30,000 franchise fee, initial inventory, training, and marketing to support you through your store launch.

Initial Franchise Fee

The initial franchise fee is $30,000, which grants you a 10-year franchise term, with the option to renew for two additional 5-year terms, aligned with your lease.

This fee includes:
Franchise rights to operate under The Bone & Biscuit Co. brand
Comprehensive onboarding and training for you and your team
Access to our operating systems, vendor relationships, and marketing programs
Site selection support and guidance
Initial launch support from our head office team
Ongoing operational and marketing assistance

The initial fee reflects the high-value support and infrastructure you gain access to as part of a national Canadian brand with a proven track record in the pet retail industry.

Competitive Advantage

The Bone & Biscuit co. offers a proven, specialized natural pet store franchise concept built on community, transparency, and quality. Our model is straightforward to replicate and designed for long-term growth under the guidance of committed, community-minded owner-operators. With a strong support network and a unique market niche, franchisees benefit from a brand that is focused, trusted, and built to thrive.

Return on Investment

While actual financial performance will vary from store to store, the Bone & Biscuit co. has developed systems, tools, and best practices that help franchise partners build strong, profitable operations. We believe in setting our partners up for success through comprehensive support, proven processes, and ongoing coaching—but ultimately, success is driven by operational excellence, daily engagement, and commitment to delivering an exceptional customer experience. For transparency and legal compliance, all financial information is provided in our Franchise Disclosure Document (FDD).

Financing & Qualifications

We believe that clarity and preparation are key to setting our franchise partners up for long-term success.

Opening a Bone & Biscuit location is an exciting step—but like any business, it requires the right financial foundation. Our investment structure and financing recommendations are designed to give you the runway you need to open confidently, weather early business fluctuations, and build toward strong, sustainable growth.

To ensure you’re set up for success, most lenders and landlords look for the following benchmarks:
• Minimum Net Worth: $500,000 (this includes home equity or other assets)
• Liquid Capital: Approximately $200,000 to cover the franchise fee, inventory, and working capital

These qualifications aren’t just checkboxes—they’re in place to help ensure your business has the financial stability to thrive from day one. We’re here to guide you every step of the way, including connecting you with lenders familiar with the franchise model and helping you navigate the financing process with confidence.

Lending Options

We’re here to support you in building a strong financial foundation for your business.

Through our established relationships with major Canadian banks and lending institutions, we’re able to assist prospective franchisees in securing the capital needed to launch their Bone & Biscuit store. In many cases, qualified candidates may be eligible to finance up to 90% of the total investment.

Our team will guide you through the lending process and connect you with partners who understand franchise financing—so you can move forward with clarity and confidence. Whether you’re new to business ownership or looking to expand your portfolio, we’ll help ensure you’re supported every step of the way.

Royalties

The Royalty fee is 6% of net sales and the Advertising fee is 1% of net sales. These are collected monthly and are reinvested to support franchise operations and brand-building initiatives that benefit the entire network.

Training and Development

Our people are at the heart of what we do, and we believe knowledgeable, well-trained franchisees and staff are key to delivering outstanding customer service and building trust in our communities. Every new franchise partner receives an in-depth, two-week onboarding program covering all aspects of running a Bone & Biscuit store—from operations and inventory management to marketing and customer engagement.

Ongoing education is part of our long-term commitment to your success. We offer continuous support through regional workshops, digital training tools, peer collaboration, vendor-led product training, and access to our national support team. By ensuring our partners are confident and equipped with the latest knowledge, we empower them to lead with confidence and grow their business with purpose.

Franchise Opportunities

Do you love animals and want to help their owners get the best they can for their furry friends? Check out our franchise opportunities!

If you do not see your city on this list don’t fret as we can help you establish a the Bone & Biscuit anywhere!

We are currently seeking franchise opportunities across Canada in the following locations.

British Columbia
Alberta
Saskatchewan
Manitoba
Ontario
Quebec
New Brunswick
Prince Edward Island
Newfoundland

Getting Started

We make opening your Bone & Biscuit franchise easy. With our expertise, brand and resources we are there for your support at each step.

Step 1

Request More Information

Submit the REQUEST FOR MORE INFORMATION form on this page and we will contact you within two business days to set up a telephone call. During our call, we will cover the franchise process and get a greater understanding of your goals and aspirations. Following this call, we will send you our confidential agreement and our credit application form.

Step 2

Set up a meeting

Once we have received the completed forms back from you we will arrange a face-to-face “get to know you “ meeting. At this meeting, we will cover all aspects of owning a Bone and Biscuit franchise in more depth and ensure our aims and objectives are aligned.

Step 3

Receive Documentation

After our meeting, and on the basis that both parties are excited about the opportunity and ready to move forward, you will receive our Bone and Biscuit Franchise Disclosure document which includes our Franchise Agreement.

Step 4

Sign the Franchise Agreement

Once you have reviewed the Bone and Biscuit Franchise Disclosure document for at least 15 days with your legal advisor and completed your due diligence (organized store visits, financial information and location visits) you submit the signed franchise agreement with the franchise fee and we’re ready to move towards setting up your new Bone and Biscuit store.

Step 5

Meet Local Development Agent

The the Bone & Biscuit Company has developed relationships with numerous, landlords, developers and commercial real estate professionals, who are active in every major market across Canada. We are constantly in search of hidden opportunities for prospective operators. From shopping centers and retail parks to main streets, our network of professionals provides detailed market intelligence, making every recommendation a local one. Our comprehensive franchise services include site selection, demographic analysis, site acquisition and lease negotiation.

Step 6

Conduct Local Research

It is critical to the success of any business venture to first conduct local research. Collecting primary data directly from potential customers and secondary data from statistics, local reports and studies and info from organizations like government agencies and the local chamber of commerce will ensure an accurate picture of the demographic and need for a the Bone & Biscuit Company location. We can assist with this research as well as the generation of a solid business plan.

Step 7

Secure Financing if Required

We will assist you in the preparation of a personalized Business Plan for your store to present to the relevant financial institution(s). We have established excellent working relationships with most major Banks and will assist, through our connections, in obtaining loans if required to establish your new business. In some cases, up to 90% of the capital investment can be borrowed through a variety of Government schemes with very favourable conditions.

Step 8

The Final Steps

This is the exciting part, once the the Bone & Biscuit Company Franchise Agreement has been signed training and build-out can commence! You are one step closer to opening your new store.

Step 9

Training

Knowledgeable staff are and will continue to be a key competitive advantage as pet foods and pet products become more specialized. Our comprehensive training program includes our online learning centre and a two-week in-store training course. Training is an ongoing activity and we can arrange continuous training initiatives.

Step 10

Secure Location and Build Your Store

We will produce a comprehensive build plan for your location which can be presented to your local contractor(s) for pricing. Alternatively, we offer a full turnkey solution through our in-house design and build team. Our process, including pricing, is completely transparent and very price-competitive.

Step 11

The Grand Opening

The the Bone & Biscuit Company team will create a detailed marketing plan including initial ads and store opening events and we will be there to help you merchandise your store once the inventory arrives. We are there when you open, and after, and offer continued support through our help desk, internal store-to-store communication platform and the Bone and Biscuit family of store owners and Head Office staff.

Apply Today!

Getting started has never been easier! Simply contact us through our easy-to-use form and we’ll get you going.

Apply today!

Visit A Location Near You For A Tour!

Experience The Bone & Biscuit Co. Advantage

Request More Information

Franchise ownership starts here. Fill out this form and tell us a bit about yourself, and where you would like to open your store location. We will respond within 1-2 business days.

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Privacy and policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.